Wide Area Network/SSHENet

This service delivers contracts, equipment, operational management and usage data to make wide-area network service available to the universities and the Office of the Chancellor. These contracts provide services for access to all State System locations, the Internet, internal and external cloud services, Internet2, Content Distribution Networks and eSports services. 

Services supported include:

• Service contract management with hardware/software vendors.
• Router procurement and installation.
• Router management (Upgrades, security patching, configuration, physical installation).
• Service management (Problem resolution, vendor management, 24/7 support, monitoring, requirement gathering).
• Wide Area Network architecture.